telecommunication The Orbis EMIP application not only enables you to stay in constant touch with your functional team; but also allows you to allocate respective tasks / assignments / works / schedules / plans for functions like
  • Status checks
  • Instant, Accurate  Address  Verification
  • Claims and  Policy processing
  • Customer information accuracy
  • Accurate policy claims

The Orbis EMIP application assists you

  • Assign leads to your agents / representatives / field officers instantly
  • Tracking the status of each lead
  • Synchronisation of information between branches or between a branch and the head office.   

Using this application on a hand-held device, your field officer will be able to

  • Instantly alleviate client questions or concerns relating to policies.
  • The field officers can also be instantly notified of policy/account modifications or expirations

All of this leads to an enhanced customer experience.

Using the handheld device, along with a printer, the field officer can

  • Issue instant invoices or speed up the address verification process,
  • Provide photos of the client, leading to the issuance of a policy in a time frame that is greatly reduced than before. 
  • Speed up the claims processing time lag leading to faster settlement of claims and reducing fraud. 
  • Real time addresses verification helps organizations in Reduced invalid-address warnings and returned mail in the claims department
  • Assure On-time receipt of communications by the intended recipients